Last
month I was privileged to be invited to visit the Sub-Zero and Wolf
headquarters in Madison, Wisconsin to tour their factories and get a sneak peek
at new products they are rolling out. Let me tell you-it was quite the
experience and not one I will soon forget! Here is a recap of the last day of
my trip and a look at some of the amazing new products they are rolling out. If
you missed the last article where I shared about the first 2 days, check out
the previous post.
Day 3 we
were bussed back to the Westye Bakke Center, Sub-Zero & Wolf’s
corporate headquarters,
training center and spectacular showroom. Their chefs prepared another amazing
breakfast for us which we enjoyed again in their beautiful dining room. Next we
moved back into their auditorium and spent some time learning from the Customer
Service and Marketing departments. It was a great time to ask questions and
learn more about their internal processes. Interesting fact: their customer service
line is answered by real people 24/7 in Madison, Wisconsin. Next we headed to the Sub-Zero factory right
across the parking lot. This 2 story facility really was incredible. The amount
of automation that allows each piece to be made the same way every time really
helps with quality control and precision. We walked through the factory
learning about each step that goes into making a Sub-Zero refrigeration or
freezer unit. And again, we saw that EVERY unit was tested before it was
packaged to leave the factory. After returning to the Westye Center we were greeted
with delicious boxed lunches for our trip to the airport.