Sunday, June 23, 2013

Sub-Zero and Wolf Factory Tour: Part 2


Last month I was privileged to be invited to visit the Sub-Zero and Wolf headquarters in Madison, Wisconsin to tour their factories and get a sneak peek at new products they are rolling out. Let me tell you-it was quite the experience and not one I will soon forget! Here is a recap of the last day of my trip and a look at some of the amazing new products they are rolling out. If you missed the last article where I shared about the first 2 days, check out the previous post.

 

Day 3 we were bussed back to the Westye Bakke Center, Sub-Zero & Wolf’s corporate headquarters, training center and spectacular showroom. Their chefs prepared another amazing breakfast for us which we enjoyed again in their beautiful dining room. Next we moved back into their auditorium and spent some time learning from the Customer Service and Marketing departments. It was a great time to ask questions and learn more about their internal processes. Interesting fact: their customer service line is answered by real people 24/7 in Madison, Wisconsin.  Next we headed to the Sub-Zero factory right across the parking lot. This 2 story facility really was incredible. The amount of automation that allows each piece to be made the same way every time really helps with quality control and precision. We walked through the factory learning about each step that goes into making a Sub-Zero refrigeration or freezer unit. And again, we saw that EVERY unit was tested before it was packaged to leave the factory. After returning to the Westye Center we were greeted with delicious boxed lunches for our trip to the airport.

 
It truly was an incredible trip full of learning opportunities, new people and delicious food. If you are in Atlanta, make sure to stop by the fabulous Sub-Zero & Wolf showroom in Buckhead. They have all the products on the floor that you can touch and see and feel and often do cooking demonstrations. It would be well worth your time. If you see me out and about, feel free to stop me and ask me any questions about this trip or other things we have discussed. That's all we have time for today. Next time I will share with you about some of the new products they are rolling out. Stay tuned!

Sunday, June 9, 2013

Sub-Zero & Wolf Factory Tour


Last month I was privileged to be invited to visit the Sub-Zero and Wolf headquarters in Madison, Wisconsin to tour their factories and get a sneak peek at new products they are rolling out. Let me tell you-it was quite the experience and not one I will soon forget!

 

Day one began with an airplane ride directly into Madison. There were about 20 people from Atlanta and the southeast traveling together for this trip. Sub-Zero & Wolf dealers, architects, builders and designers. We had a great time learning about each other’s businesses and current projects. We checked into our hotel in downtown Madison. Madison is the capital of Wisconsin and a darling town it is. Our hotel had a view of the lake on one side and the capital building on the other. Simply beautiful! That evening we joined about 46 other dealers, architects, builders and designers from the northeast and Canada for dinner. We enjoyed a delicious dinner and wonderful conversation.

 


Day 2 started out with a bang! All 66 of us boarded a bus and traveled the short distance to the Westye Bakke Center, Sub-Zero & Wolf’s corporate headquarters, training center and spectacular showroom. Their chefs prepared an amazing breakfast for us which we enjoyed in their beautiful dining room. Next we moved into their auditorium and spent some time learning about the history and heritage of the Bakke Family and Sub-Zero and Wolf. As part of a family business, I really enjoy and appreciate all the Bakke family has done for and through their business. Then we donned our safety goggles and headsets and headed out to the Wolf factory floor. The facilities were immaculate and climate controlled. We watched as they assembled cooktops and ovens and ranges and tested every unit. Yes, I said every unit. EVERY Sub-Zero & Wolf appliance is tested before it leaves the factory. EVERY ONE. We also learned that it is not uncommon for entire families to work here because the culture and conditions are so great. That speaks volumes! That evening we wrapped up the day with the chef’s at Sub-Zero and Wolf preparing some pretty amazing appetizers and desserts in two of their large working viewing kitchens. I would like one of those in my house, please. The kitchen-and the chef!

 
Next time I will share with you about the last day and some of the amazing new products we got to see.